Help & Support
Our customers are very important to us, and we want to make sure you have everything you need. Learn more about our shop's policies and ordering info below. If you can't find what you are looking for or need immediate assistance, please contact us via phone or email and we'll be happy to help!companyPolicyStatus: true
What is your Delivery Area?
Our shop locally serves the following cities and surrounding areas:
Do you deliver to local hospitals?
- Renaissance Womens Group
- Austin Surgical Hospital
- U.S. HealthWorks Medical Group
- CommUnityCare Southeast Health and Wellness Center
- Surgicare Of South Austin
- Austin Lakes Hospital
- Texas Neuro Rehab Ctr
- Cross Creek Hospital
- St David's North Austin Med Ct
- St David's Rehabilitation Ctr
- Medical Capital Recovery
- St David's Physical Therapy
- St. David's Medical Center
- Children's Hospital Of Austin
- St David's Day Surgery Ctr
- Austin Oaks Hospital
- Cornerstone Hospital-Austin
- South Austin Hospital
- Seton Southwest Hospital
- Seton Family of Hospitals
- Austin State Hospital
- Seton Shoal Creek Hospital
- Seton Kozmetsky Community Health Center
- JPS Health Network
- Brackenridge Hospital
- Seton Northwest Hospital
- Seton Mc Carthy Community
- Seton Medical Ctr
- Seton Health Plan
- University Med Ctr Brackenridg A Seton Healthcare
- Seton League House
- Seton Cove
- Seton Fund
- Austin Area Birthing Ctr
- Healthsouth Rehab Hospital
- Saint David's Occupational Svc
- Northwest Hills Surgical Hosp
- Wellsbranch Medical Ctr
- Heart Hospital Of Austin
If you do not see the hospital you are looking for, please give us a call at (512) 453-6692, we may be able to accommodate special requests.
Can you deliver to a funeral home?
- Rest Haven
- All Faith Funeral Svc - North
- A Simple Tradition Funeral Ser
- Cook-Walden Rockwood Lane FH
- Cook-Walden Funeral Home
- Cook-Walden/Forest Oaks Funera Home & Memorial Park
- Superior Mortuary Svc
- Cook-Walden Chapel Of The Hill
- Cook-Walden Funeral Homes
- Weed-Corley-Fish Funeral Home
- Brookdale Gaines Ranch
- Heart of Texas Cremation & Burial Service
- Harrell Funeral Homes
- Weed-Corley-Fish Funeral Homes & Cremation Services
- Mission Funeral Home
- Mission Funeral Home Serenity
- Phillips Upshaw
- Beck Funeral Home
- King-Tears Mortuary
- Austin Peel & Son Funeral Home
- Austin Mortuary Svc.
- Superior Memorial Services
- Angel Funeral Home
- Always & Forever Florist
- Harrell Funeral Home Ltd.
- All Faiths Funeral Services
- Fuller Sheffield Funeral Servi
- Harrell Funeral Home
- Austin Memorial Chapel
If you do not see the funeral home you are looking for, please give us a call at (512) 453-6692, we may be able to accommodate special requests.
Do you deliver to nursing homes?
- Regency Village Care Ctr
- Walnut Hills Convalescent Ctr
- Country Oaks Estates
- Summit At Northwest Hills
- Summit At Westlake Hills
- Five Personal Care Homes
- Brookdale Beckett Meadows
- Legacy Oaks Assisted Living & Memory Care
- Homewatch Care Givers of Southwest Austin
- Park Bend Health Ctr
- Elmcroft of Austin
- Grace House Assisted Living
- Monte Siesta
- Stonebridge Health Ctr
- South Austin Assisted Living
- Maggie Johnson Nursing Ctr Inc
- Buckner Villas
- Capitol City Health & Rehab
- Spring Season-Austin Phys Thpy
- Brookdale Lohmans Crossing
- Southwood Care Ctr
- Barton House
- Austin Nursing Ctr Inc
- Brighton Gardens
- Austin Elder Care Home
- Westminster Manor
- Retirement & Nursing Ctr
- Heritage Park Nursing & Rehab
- Hearthstone Assisted Living
- Heartland Health Care Ctr
If you do not see the nursing home you are looking for, please give us a call at (512) 453-6692, we may be able to accommodate special requests.
Do you deliver to retirement communities?
- Renaissance Senior Living Comm
- Village Christian Apartments
- Rena's Elder Care Svc
- Duval Oaks Guest Home
- Parmer Woods Assisted Living
- Family Touch
- Eberhart Place
- Englewood Estates
- Barton Creek Senior Living
- Park At Beckett Meadows
- Moore's Personal Care Home
- Merrill Gardens At Round Rock
- St George's Court
- Clairmont Retirement Community
- Cobblestone Court
- Lodge At Stone Oak Ranch
- Brothers Of Holy Cross SW
- Community Living Ctr North
- Continental Retirement Comm
- Bobbie L Hunter Room & Board
- Southern Hospitality Home
- Shangri-La Care Home
- Lodge At Merrilltown Activity
- Barton Hills Assisted Living
- Living Center
- Heritage Plaza Retirement
- Ashwood Retirement - Assisted Living
- Seniors Assigned Living
- Ameripark Austin
- Health Care Ctr
- Western Trail Apartments
- Heritage At Gaines Ranch
If you do not see the retirement community you are looking for, please give us a call at (512) 453-6692, we may be able to accommodate special requests.
I tried placing an order, but it didn't go through. What can I do?
What if my chosen flowers aren't available?
How can I pay?
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction. When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.